This Privacy Policy governs your use of the software application. The application obtains the information you provide when users download and register the application. However, please keep in mind that you may not be able to use some of the features offered by the application unless you register with us. When you register with us and use the application, you generally provide your name, outlet name, address (such as district, thana, postcode, landmark), business type, mobile number, email address, NID card image (front and back), face image and trade license image. We also use phone state, camera, internet connection to execute tasks delivered by the application. The application however does not collect precise information about the location of your mobile device. We may also use the information you provide to notify you about important information, required notices and marketing promotions. Only aggregated, anonymized data is periodically transmitted to our CloudWell value added services to help us improve the application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose user provided data and automatically collected information in the following circumstances:

As required by law, such as to comply with Bangladesh Telecommunication Regulatory Commission and Bangladesh Bank.

When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

With our trusted service providers who work on our behalf. It must be noted that they cannot make independent use of the information we disclose to them and have to adhere to the rules set forth in this privacy statement.

If CloudWell is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choice you may have regarding this information.

You can stop all collection of information by the Application easily by uninstalling the application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at

CloudWell will retain user provided data for as long as you use the application and for a reasonable time thereafter. We will retain automatically collected information as long as necessary and thereafter may store it in aggregate. If you’d like us to delete user provided data that you have provided via the application, please contact us at and we shall respond in a reasonable time. Please note that some or all users provided with data may be required to apply for the application for sustainable functionality.

We are committed to safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. Although we endeavor to provide reasonable security for the information we process and maintain, please be aware that no security system can prevent all potential security breaches.

This Privacy Policy may be updated from time to time for any cause or reason. We will update the privacy information on our corresponding webpage if there is any update. By using the application, you are consenting to the usage of your information by CloudWell Limited as set forth in this Privacy Policy document. If you have any questions regarding privacy while using the application, or have questions about our practices, please contact us via email at